• Are you an experienced Business Analyst looking to move into an innovative, FINTECH organisation?
• Do you have strong stakeholder management skills?
• Do you have a strong understanding of the full software development life cycle?

Defaqto’s purpose is to help everyone to make smarter financial decisions and our mission is to be the #1 provider of smarter financial decisions in the UK.  We are part of the Fintel family and have ambitious growth plans, with the business expected to double in size over the next 3-4 years.

This role represents a brand new opportunity and is aligned with our highly successful sister company, Comparison Creator - a software development company specialising in providing outsourced solutions for product comparison websites.

** Please note: we are looking for this candidate to start from April onwards **

The purpose of your role

You will work collaboratively with stakeholders to discover, analyse and agree business requirements for enhancements to their software product and then convert these into coherent functional and non-functional requirements, suitable for use by the software development, test and support teams, and produce appropriate business documentation for use by the wider team.

What you'll do

Your role will have lots of variety, be fast-paced and challenging at times.  Your responsibilities will include:

• Develop and maintain in-depth knowledge of the Comparison Creator software product/s
• Communicate and collaborate effectively in a multi-disciplinary environment
• Analyse business processes associated with enhancement requests
• Evaluate information gathered from multiple sources, reconcile conflicts, and identify the underlying true needs from stakeholder requests
• Take ownership of the scope of each project from discovery to launch, ensuring that the agreed scope is delivered to the expected level of quality and within the project budget
• Create thoroughly analysed, well described user stores and acceptance criteria, working with the UX/UI Team to create wireframes where appropriate, and working with the Technical Architect and Technical Leads
• Present the agreed scope of work and the finer detail to key stakeholders, both internal and external, and internal Development and Test teams
• Regularly review progress and report this to the Project Manager while keeping other internal stakeholders informed of project progress
• Sign off and showcase the delivered software enhancement and support the release to customers
• Play an active role in defining and implementing quality standards and processes across the BA and Delivery teams

What you'll need to succeed

This is a key role in our Business Analysis team and while you will be working as part of a wider team, you will be the sole business analyst working on Comparison Creator products and you will also be located from a different office.  Therefore, it is essential you have already been working for a significant period as a Business Analyst.

Knowledge:

• Good understanding of the software development life cycle, ideally in an agile environment
• Creation of business and functional requirements documents for web-based IT systems
• Some knowledge of and willingness to learn more about the financial services industry and financial products

Business Process & Analysis Skills

• Analysis of complex systems to identify underlying business rules
• Business process, workflow and user-journey based analysis
• Ideally, knowledge of SCRUM/AGILE delivery processes

Communication Skills

• Ability to write succinct, non-conflicting, unambiguous requirements
• Ability to write use cases / user stories with clear acceptance criteria
• Ability to create wireframes to help solidify the application workflow and design key user interactions
• Excellent English verbal and written communication skills, with the ability to communicate effectively with non-technical colleagues
• Good presentation skills
• Good interpersonal skills: team working, relationship building, influencing

• Strong organisational skills to plan, prioritise and execute a busy workload
• Negotiation skills to determine optimum priority for functionality
• Proficient in MS Office applications (Word, Excel, Visio, Outlook)
• Proficient in use of Wiki tools
• Ability to understand mathematics-based engines and calculators

Team Set-Up

You will be part of the Defaqto Product Management team and work along side 9 colleagues, including the Business Analysis and User Experience Manager, who you will report into.

The role is hybrid so you will need to be able to commute comfortably to the Comparison Creator offices, which are located in Cwmbran in South Wales - an easy commute from Cardiff, Newport and Bristol.  The team tend to work from the office a couple of times each week.

You will have frequent calls with your BA colleagues and around once a month, you'll be expected to travel to the Haddenham office, which is Defaqto HQ.

Right to Work

We are currently unable to provide Skilled Worker sponsorship so you must already hold the right to work in the UK.

Fintel plc and all the businesses within it adopt a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010.

We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do.

For these reasons we strongly encourage suitably qualified applicants from a wide range of backgrounds.