Sales Operations Manager
Permanent | Competitive Salary | Excellent benefits package
We are looking for an experienced Sales Operations Manager to help drive our exciting growth plans. We are looking for:
- A pro in pipeline management with strong project management skills
- Somebody who combines excellent systems knowledge (CRM, database and financial) with strong stakeholder management skills
- An analytics and reporting expert - Power BI would be ideal
- A systems thinker
If this sounds like you then we'd encourage you to read on!
Defaqto is involved in more than 50m financial decisions and over £50bn of investment recommendations per year. The Defaqto brand has 72% consumer recognition and 98% recognition within the financial services market.
Currently generating around £30m in revenue, we have nearly 200 employees and are planning on doubling in size over the next 3-4 years. Come join us on the journey!
Job Purpose
Reporting to the Chief Sales Officer, you will play a critical role on the sales management team by implementing scalable solutions that boost productivity and fuel business growth.
You will manage sales performance metrics, forecasting, and reporting, while delivering key process improvements. You’ll leverage our CRM to build reporting tools, design sales compensation schemes, and analyse the opportunity pipeline.
What you'll do
- Define, build and support the implementation of the sales remuneration scheme.
- Design dashboards and regular KPI reports.
- Evaluate sales data across teams and products to identify trends and opportunities.
- Use data to support strategic decision making in the sales team.
- Production and presentation of regular opportunity pipeline and sales forecasts.
- Monitor and track performance of team members, highlighting key challenges and recommendations for improvement to senior management.
- Develop an in depth understanding of CRM, its supporting processes and define future operational requirements.
- Elevate team performance through the sharing of best practice and increasing process adoption.
- Establish governance and quality management procedures to ensure consistency and integrity of underlying performance data.
- Collaborate and interact with wider Defaqto teams including Finance and Customer Success.
- Line manage one person.
What you will need to succeed
- Prior experience in a Sales Operations role.
- Track record of supporting sales teams to deliver commercial success.
- Ideally degree educated, or can demonstrate equivalent cognitive ability.
- Analytical mindset, with the ability to interpret trends and communicate strategic insights.
- Prior experience of partnering with sales teams to deliver commercial success.
- Excellent written and project management skills with demonstrated ability to effectively manage time, prioritise tasks and work to agreed deadlines.
- An expert problem-solver, renowned for leveraging data to drive pivotal business strategies.
- Proficient in the use of CRM and other sales technology applications.
- Adaptable, entrepreneurial, and quick to act, thriving in dynamic, growth-focused setting.
- We'd prefer you to have line management experience but this isn't essential.
Location
Based from the leafy market town of Haddenham in Buckinghamshire, you'll need to be in the office around once a week as a minimum. There's plenty of free parking onsite and we're less than 10 minutes' walk from the Haddenham & Thame Parkway railway station.
Right To Work
You must already hold the right to work in the UK as we are unable to provide skilled worker sponsorship at this time.
About us
Defaqto is part of Fintel Plc.
Fintel plc and all the businesses within it adopt a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010.
We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do.
For these reasons we strongly encourage suitably qualified applicants from a wide range of backgrounds.
- Department
- Sales & Marketing
- Locations
- Haddenham
- Remote status
- Hybrid Remote
- Employment type
- Full-time
Why work with us?
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Happy to talk flexible working
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A comprehensive package of insurances bringing peace of mind for you and your loved ones 💕
Life assurance, critical illness, private medical and dental insurance
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Pension
With up to 10% Defaqto contribution
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25 days holiday per year 🏝️
With the option to purchase up to an additional week
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Medical Cash Plan
With the ability to flex up or down
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Defaqto FitPlan 💪
A contribution to gym or sports club membership fees or fitness equipment
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Wellbeing
Access to a wide range of wellbeing support including EAP, mindful meditation sessions and on-site massages
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A range of ‘flexible’ benefits which can be selected via our benefits platform
Including Cycle to Work 🚲
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Financial advice
Supportive financial advice regarding your retirement planning -
Social events
Regular social, sports and charity events throughout the year
Haddenham
About Defaqto
Part of Fintel plc, Defaqto is one of the UK’s most trusted sources of financial product and market intelligence, supporting financial institutions, intermediaries and consumers to make smarter financial decisions.
Sales Operations Manager
Permanent | Competitive Salary | Excellent benefits package
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